AI Chatbots Now Used by Nearly 1 in 3 Americans for Health
Rock Health Survey Highlights Surge in AI Health Use, ChatGPT Dominates Consumer Adoption
Rock Health’s 11th Consumer Adoption of Digital Health Survey, based on responses from 8,000 U.S. adults in December 2025, indicates a rapid shift in how consumers engage with health information. The report finds that 32% of respondents have used AI chatbots for health-related queries, marking a doubling from 16% the previous year. Among these users, 64% report engaging with AI tools on at least a weekly basis.A defining trend is the dominance of general-purpose AI platforms. Nearly three-quarters (74%) of users reported ...
Rock Health's latest consumer survey reveals that 32% of U.S. adults have used AI chatbots for health queries, doubling from 16% in 2024. ChatGPT dominates adoption among general-purpose AI platforms, with 64% of users engaging weekly. The findings underscore rapidly shifting consumer health information-seeking behaviors.
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